i would like to open 1 shop in ipoh near town area …just want to know how much does it cost for all the setup fees

Hi Sam,

Thank you for your interest. Please contact at +603-7806 1555 or email to stevensim@secretrecipe.com.my to get more information.

Regards,
iFranchise Malaysia

I intrested also to open one in Kota Damnsara area…pls let me know the cost of setup..

Dear Foong,

Thank you for your interest. Please contact Mr. Steven Sim at +603-7806 1555 or email to stevensim@secretrecipe.com.my
to get more information.

Regards,
iFranchise Malaysia

i wanted to open one too in johor….
may i know who should i contact ? Steven sim or Patricia Seen…who should i contact ?

Dear Yong,

Thank you for your interest. Please call +603-7806 1555 or email to stevensim@secretrecipe.com.my to get more information.

Regards,
iFranchise Malaysia

Hi, Iam Siva from Batu Pahat, Johor. Iam interested in opening another Secret Recipe in Batu Pahat. Could you please let me know the procedure and the cost ?

Thank you.

Dear Siva,

Thank you for your interest. Please call +603-7806 1555 or email to stevensim@secretrecipe.com.my to get more information.

Regards,
iFranchise Malaysia

I would like to open 1 outlet in shah alam. Pls let me know the cost for set up and franchise fee,royalties
rgds
Manny

Dear Manny,

Thank you for your interest. Please call +603-7806 1555 or email to stevensim@secretrecipe.com.my.

Regards,
iFranchise Malaysia

I wish to make a complain about your The Weld outlet, its very badly run and managed. Your staff could not be bothered about the quality of food and they are all just gossiping and entertaining themselves. Even if the food served is burnt, it doesnt interest them and the customer is queried as to how bad can the food be and with a horrible glare, he says “And whats wrong with the curry puff? Its like this”…I replied that “Cant u see that the ends are burnt and when I bit into it, its bitter”, what kind of quality is Secret Recipe offering. You are overstaffed and all they do is gossip and laugh. Please do the needful, I visit your outlet nearly everyday and its horrible.

I am interested to opening in Thailand. I would like to know how much the francise fee?

Dear Natanan,

Thanks for your interest. Please contact +603-7806 1555 or send your request to stevensim@secretrecipe.com.my.

Regards,
iFranchise Malaysia

me and my partner interested to open one in mutiara damansara or somewhere in pj or in solaris mont kiara. how much the start-up cost..

Dear Mohd Noor,

Thank you for your interest. Please call +603-7806 1555 or send your request to stevensim@secretrecipe.com.my.

Regards,
iFranchise Malaysia

I would like to open 1 outlet in SRI HARTAMAS. Pls let me know the cost for set up and franchise fee,royalties
rgds

Dear Chandra,

Thank you for your interest. Please contact +603-7806 1555 or send your request to stevensim@secretrecipe.com.my.

Regards,
iFranchise Malaysia

is it possible to open 1 outlet outside malaysia like in Saudi Arabia,riyadh city?ive been working here for almost 4years and for my abservation bakery shop/donuts/ are very famous here as saudi culture fourvrite dish,sweets,choclate n cakes.if its posibble please let me know the process,cost for set up etc
thank you

Been patronizing your restaurant for years….but recently quite a nos. of your outlets are very terrible!!!

The one in JALAN BURHANUDDIN HELMI, TTDI do have a attitude problems…there was this waiter who was so reluctant to serve, and made the “ze” sound when we asked for something..(my kids and I were shocked!!). They are always so sloppy and “busy” with cell phones!!

Your restaurant are always so cosy and nice but yesterday we went to the one in 1U, wah…the waiters were so slow, the kitchen staff was shouting and singing so loud (spoilt the atmosphere..) and we were served with plastic spoons!!! The coffee served were cold!! (No one wants to serve it, just leave it on the counter).

Do look into these..cant find a place to launch the complains…hope u look into these

P.S. Me and my family, especially my 3 gals who like your cakes sooo muchhh!!! Tks

Dear Noraini,

Thanks for your comment. Please contact Steven at +603-7806 1555 or send your request to stevensim@secretrecipe.com.my.

Regards,
iFranchise Malaysia

i already sent email to Steven 2 weeks ago. but until now, i did not get any feedback from him.. i need to now the procedure to open secret recipe franchise..

I am Canadian, and I would like to what legal and regulations requirements to import a franchise of fast food company into Malaysia from Canada?

The service of Secret Recipe is terrible and what you guys have complained above are nothing new. Just take away their yummy cake instead of sitting and wasting your time in the restaurant.

One thing that wonder me is if Secret Recipe is so successful in setting up their business, why can’t they rectify the staffing problems ???

i interested to open one outlet at arau perlis . pls let me know the costing to setup and the franchise fees.thanks

I would like to open Secret Recipe, outside of Malaysia, exaclty in capital sity of Kazakhstan Astana. Please let me know the process and cost for set uu and franchise fees. Thanks.

Is this email ’stevensim@secretrecipe.com.my’ still active or in use. I have written several times enquiring about the franchise opportunities with Secret Recipe, but there has not been any reply.

I am interested to start a Scret Recipie Restuarant in Hanoi, Vietnam. How mucch does it cost? I have limited capital

i just sent an email to steven.. but after i read severel comment show that there are no reply from him.. i feel like… ”huuuurrrmmmmmm ‘im gonna miss this opportunities ”

i would like to know how much need to franchise fee?and other detail information.i propose location is arau perlis.

Hi Adeg,

Thanks for your interest. You may contact Emily at +603-7806 1555 to find out more information.

Regards,
iFranchise Malaysia

i would like to know how much need to franchise fee?and other detail information.i propose location is area butterworth. please reply at cryingbaby2@yahoo.com

i would like to have franchise ur company at perlis.can tell me more detail about this?tq.

Dear Mr. Tan,

Thanks for your interest. To seek for further information, please contact Emily at 019-323 8991.

Regards,
iFranchise Malaysia

Hello, I’m quite interested to open a franchise in Brunei Darussalam. Might i get guidance on how to do this?

But i am a bit clueless on what to do and knowing what the costs are. I’m a fresh graduate and currently in Brunei, it seems that there aren’t any secret recipe shops in Brunei, i see strong potential business here.

Please reply to emailinsan@gmail.com
Seriously interested and committed to do this.

Insan

my is Dominic from Nigeria,would like to have franchise your company in Nigeria.i need more information about the company and full detail about your services as you know that Nigeria is economic base country in Africa of which i believe with the services you render we will take over the Nigerian market.

thanks

i would like to know how much need to franchise fee?and other detail information.
and If I
I want to open Secret Recipe, outside of Malaysia also. Please let me know the process and cost for set in and out of malaysia. Thanks.

Dear Insan,

Thanks for your interest. Please contact Emily at +603-7806 1555 / +6019-323 8991.

Best regards,
iFranchise Malaysia

Dear Tina,

Please contact Emily at +603-7806 1555 / +6019-323 8991 for more information.

Best regards,
iFranchise Malaysia

Dear Emily,

Appreciate if you could provide your email address.

Best regards,
Ikram

I would like to know more detail on the cost and process involved for a new Secret Recipe outlet. I’ve already found a strategic location with high current density. Located in Section 18, Ipoh, Perak and next to upcoming Jaya JUsco, I believed it will be the best location for a new outlet of Secret Recipe. Please give me further info. TQ

i would like to know how much need to franchise fee?and other detail information.
and If I
I want to open Secret Recipe, outside of Malaysia also. Please let me know the process and cost for set in and out of malaysia. Thanks.

Secret Recipe only answers to questions on opening their franchise. They are not interested in rectifying the problems you find at their restaurants as they are all franchised. The sloppy waiters, the lazy kitchen staff etc. The waiters done care to inform that they are out of prawns or etc when they take your orders. When the food arrives and you point out that there are no prawns, they just say that there is an additional fishcake in the noodles.

The owners are cutting corners and giving the patrons less for their money. The Founders are just interested in raking in money from the franchise fees and that’s it. Most returning patrons just go for drinks and first timers are always disappointed with their meals.

The staff are all half baked and lack skills and training t inform and take orders. Check out the Mid Valley one - always out of stock reply and that’s after taking your order on a lazy day.

One Shitty restaurant still riding on their newspaper cuttings and trying to fool investors